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How sinar72 Handles Your Personal Data

This privacy policy covers exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use our platform — and how we keep that data secure.

Account data collected at registrationWallet transaction data: DANA, OVO, GoPayCookie and device usage dataYour right to access or delete dataContact path for data requests

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Your account security and the integrity of your data are handled through a combination of technical controls and clear internal access policies. Here is what that looks like in practice across four key areas.

Secure Data Storage

Account and transaction data is stored using encryption at rest. Only authorised internal teams can access records, and those access events are logged for accountability.

Cookie Usage

We use session cookies to keep you logged in and analytical cookies to understand how the platform is used on mobile. You can adjust cookie preferences through your browser settings.

Wallet Data Boundaries

When you pay via DANA, OVO, or GoPay, we receive only the transaction reference and status. Your wallet PIN and full wallet credentials are never visible to us or stored on our side.

Data Retention and Deletion

We keep your data only as long as needed for account operation and legal compliance. On verified account closure requests, we delete non-mandatory data and confirm this to you by email.

What We Collect and Why We Collect It

sinar72 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with sinar72, we collect your name, email address, mobile number, and the details needed to verify your identity. When you deposit or withdraw through DANA, OVO, or GoPay, we record transaction references — not your full wallet credentials — solely to

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process your request and confirm the transfer. We also collect device identifiers and session data to keep your login secure across mobile and browser. Players in Semarang and across Indonesia access the same account, and the data tied to that account follows the same policy regardless
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of which device you use. We do not sell your personal data to third parties. Data we hold is used for account management, fraud prevention, and where required by applicable law. If you choose to close your account, you can request deletion of non-legally-required data through
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our support channel. Retention periods for transaction records are determined by applicable Indonesian regulations and may extend beyond account closure. This policy applies where our services are available under local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access, correct, or request deletion of your personal data, our support team handles these requests directly. Reach us through live chat on the site, by email, or via the in-app help section on your mobile device. We aim to respond to all data-related requests within a reasonable timeframe.

Live Chat Open the chat icon on any page of the site or in-app. Our team can handle account data questions and direct your request to the right place.

Email Support Send your data request by email with your registered account details. We'll verify your identity before processing any access or deletion request.

In-App Help From your mobile browser or app, go to Account then Help to submit a privacy request. This path keeps your account context attached to the query.

Common Questions About Your Privacy at sinar72

These are the questions we get most from people who want to understand how their data works on this platform. Each answer is specific to how sinar72 operates for Indonesia accounts.

We collect your name, mobile number, email address, and identity details needed for account verification. No additional data is collected beyond what account operation and local compliance require.

No. When you transact via DANA, OVO, or GoPay, we only receive a transaction reference and status code. Your wallet credentials and PIN stay entirely within your wallet app.

Yes. Submit a data access request through live chat or email with your registered account details. We verify your identity first, then share what data we hold on your account.

Contact us via email or the in-app help section and request account closure with data deletion. We remove non-legally-required data and confirm deletion to your registered email address.

We do not sell your data. We may share limited data with payment processors like DANA, OVO, and GoPay only to complete your transactions, and with authorities where required by Indonesian law.

Transaction records are retained for as long as Indonesian regulations require, which may extend past account closure. Identity and account data is deleted on verified closure requests once legal holds are cleared.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How sinar72 Handles Your Personal Data

How We Protect and Manage Your Information

Secure Data Storage

Cookie Usage

Wallet Data Boundaries

Data Retention and Deletion

How to Reach Us About Your Privacy

Common Questions About Your Privacy at sinar72

01 What personal data does sinar72 collect when I register?

02 Does sinar72 store my DANA, OVO, or GoPay account details?

03 Can I request a copy of the data sinar72 holds on me?

04 How do I ask sinar72 to delete my personal data?

05 Does sinar72 share my data with third parties?

06 How long does sinar72 keep my transaction records?

Privacy Policy

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